Welcome Guest. Sign in or Signup

  • Submit Complaint
  • SBI CREDIT CARD
    Submitted By: VInod Verma
    Submitted On: March 10, 2011

    hello

    my name is

    vinod kumar verma and i am a   manager in SBI  , neemuch  and i have sbi credit card , card no- 0004317575054532958 this card was issued to me in 2006, when i was posted at hazira gwalior branch in state bank of indore  and this card was issued by the sbi card as a staff member of sbi and it was  issued on atpar services for a staff member and as per terms and condition of sbi card ;  in first 45 days there was no extra charge  and during that time we had  swipe a card once in singapore for shopping and after that; we paid the amount within the time period gven to us then, after few months their was a call from you  sbi card ,delhi to avail the od  scheme of  amount  28000  for a period of  45 days ;under this scheme and due to frequent call by your staff for completing their target , so i said ok;give us 28000 over draft to acheive your target otherwise i denied the same , as i  already have over draft  limit under staff scheme of rs 4.50 lakh .that time we were not having any kind of need for such money from credit card service ,because already hold  sufficient credit with us   then due to repeated calls from your credit card service we had your offer and the same amount  of rs 28199  was paid by us whithin the stipulated time and colected same amount cheque from your authorized agent …. and the amount details are as

    card no . 4317575054532958

    reciept no. 10630394

    recieved from – Mr. Vinod verma

    recieved date – 20/03/08

    cheque no-228470

    now after this all amount was clear, we are getting notice in regular intervals that  an amount of around 6000 or more is remaining on you , then we asked your executive to give the details of respective amount  but they fail to provide us the information of same ,not only one time but several times ,now recently i have recieved a letter dated 7-feb-2011 that ;your current sbi card outstanding stands at rs 8728.44 and we are ready for settlement at 4494.19 ,please pay your amount within 45 days for this offer ; and then after we had a talk to Mr. Jipin James and he also failed to provide us the details of the same amount ; now i want details of the left amount …………or i am going to file a case against sbi for such forgery and irritating us frequently without any reason , now you have  time period of seven days or i will see you in consumer court

    Vinod Verma

     Manager

    SBI , Neemuch Branch 

    M.P

    POST TOPICS: ,

    Related Complaints

    Credit Card Blocked
    SBI credit card- No payment due- still asking to pay
    Credit card not yet delivered
    ICICI CREDIT CARD
    CHANGE OF MY ADDRESS

    1 Responses



    1. sujaydutta on Apr 02, 2011

      Dear Sir

      This has to inform I am holding SBI Credit card for last 6 years & have a good association with SBI CARD. I want to inform you that on 28.03.11 I have recd one telephone call from Heritage Holiday Pvt Ltd stating that they have provide exclusive offer to SBI Card member and explain some scheme for me with a agreement that they have send the offer to my address and if it is ok than it should accepted by me & billed the transaction to my credit card. But it has been observed that they have taken payment by IVR process with some false commitment. Same day I informed to customer care executive to cancel that payment and send one Dispute form by fax & email.

      Dear sir It is my humble request to you that cancel that transaction of Rs. 4545 on 28/3/11 on Heritage Holiday as the deal was not as per the commitment made by them.

      As I am using this card for a long time & good relation with SBI card . I want to maintain same association in future also but this incident trouble me a lot & if not resolved than may think for alternates. Therefore I request you kindly look into this matter and do the needful

      Rregards

      Sujay Dutta
      Card no 4006 6760 1500 4354
      Address
      C11/8 Aditya Homes
      Rd. no-7 (Extn) Sonari
      Jamshedpur
      Ph No-09934360315